Shipping Policy
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive between 10–20 business days after the shipment date, depending on the availability of the carrier provider and destination.
Please note that shipment delays may occur due to customs clearance or inspection, or transportation delays caused by the carrier.
How can I track my order?
A tracking number will be provided in your Shipping Confirmation email. You may use this number to track your order at www.17track.net.
What are your shipping rates?
We offer a flat shipping rate of $4.99 USD to all destinations worldwide.
Which countries do you ship to?
We currently ship worldwide. In the event that your country is not supported by our logistics partners, we will notify you promptly and make the necessary adjustments to your order.
For more information about shipping destinations, please contact us at
📧 service@soulglow-tarot.com
How can I change my shipping address?
Address changes are allowed on or before 11:00 PM (PDT, GMT -7) on the same day the order is placed.
Please contact us at
📧 service@soulglow-tarot.com
to request changes.
Can I deliver to an address different from my billing address?
Yes, this is possible.
How is my order shipped?
Orders are shipped on regular business days, excluding holidays. Orders placed on Saturday or Sunday will be shipped the following Monday.
Some items may be shipped directly from our domestic warehouses, while others are produced and shipped from our partner factories located in the United States, Canada, and Australia.
We work with major international carriers including FedEx, SF Express, DHL, UPS, and EMS, in partnership with local couriers, to ensure reliable delivery to your doorstep—all while maintaining a fixed flat shipping rate.