Term of Service

PRIVACY NOTICE (Last updated July, 2018)

Thank you for visiting our website which is operated by soulglow-tarot.com (the "Company"). We are committed to providing an exciting and safe online shopping experience and an elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company's Interactions With You:
We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotions, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

Information You Provide About a Third Party:
If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.

Automatically on the Site:
We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, use of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information.

This may include browser type, operating system, mobile device model, IP address, device identifiers, referring URLs, pages viewed, time spent on the Site, return frequency, clickstream data, and email engagement. Collecting and linking this information with personal data helps us personalize your experience and deliver relevant offers and advertisements across devices.

From Third Party Sources:
We may obtain information from third parties to supplement or update information you provide or that we collect automatically, including social networks based on your privacy settings.

Combination of Information:
We may combine information collected across devices, sites, and third-party sources for analytics and personalization.

Third Party Analytics and Advertisements:
We may use third-party analytics and advertising tools. These third parties may collect non-personal information using cookies or similar technologies. We do not control these technologies.

Q: What are my Tracking Options?

A:
Certain parts of the Site require cookies. By using the Services, you consent to the use of cookies.

  • Strictly Necessary Cookies – essential for site functionality

  • Performance Cookies – help improve site performance

  • Functionality Cookies – remember preferences such as location and currency

  • Targeting Cookies – deliver relevant advertising and measure campaign effectiveness

Our systems may not respond to Do Not Track signals.

You may manage advertising preferences via:

We may also use Flash cookies or similar technologies. Disabling them may affect site functionality.

Q: How does the Company use the information collected?

A: We may use information to:

  • Process, verify, ship, refund, and service orders

  • Improve customer experience and site functionality

  • Send newsletters, promotions, and offers

  • Deliver targeted advertising

  • Conduct analytics and demographic research

  • Prevent fraud and ensure security

  • Respond to inquiries and provide customer support

  • As otherwise disclosed at collection

Q: What information does the Company share with others?

A: We may share information with:

  • Company Affiliates

  • Co-Marketing Partners

  • Other Third Parties with relevant offers

  • Legal Authorities when required by law

  • In the Event of a Business Sale or Reorganization

  • Service Providers acting on our behalf

  • Aggregate or Anonymous Data for lawful purposes

Text Marketing and Notifications (if applicable):
Any third-party services used outside soulglow-tarot.com are governed by their own privacy policies.

Q: How can I view, update, or remove my information?

A:
You may contact Customer Service to access, update, delete, or restrict use of your personal data, subject to applicable laws.

Q: What choices do I have about receiving communications?

A:
You may opt out of promotional emails via the “unsubscribe” link or by contacting Customer Service.

Q: What are California Privacy Rights?

A:
California residents may request a copy of our “California Privacy Rights” notice by emailing
📧 service@soulglow-tarot.com
Subject line: Attn: California Privacy

Requests may be submitted once per year and processed within 30 days.

Q: What about children’s privacy?

A:
The Site is not intended for children under 13. Users must be at least 18 years old.

Q: What about security?

A:
We use physical, administrative, and technical safeguards, including SSL encryption, to protect your information.

Q: What about other websites?

A:
We are not responsible for the privacy practices of third-party websites linked from our Site.

Q: Where and for how long is my data stored?

A:
Data may be stored and processed in the United States/Canada/Hong Kong and retained only as long as necessary or required by law.

Q: What if I live internationally?

A:
By using the Services, you consent to cross-border data transfers and processing in accordance with this policy.

Q: How does the Company communicate changes to this Policy?

A:
Updates will be posted here. Continued use constitutes acceptance.

Q: Who do I contact with questions or complaints?

A:
For all inquiries, unsubscribe requests, or privacy concerns, contact:
📧 service@soulglow-tarot.comIf unresolved, you may lodge a complaint with a supervisory authority or the U.S. Federal Trade Commission:
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc